General - Terms and Conditions

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Terms and Conditions - HoneyDo of Missouri, LLC

Effective Date: November 24, 2025

Please read these Terms and Conditions carefully. By accepting an Estimate, scheduling a service, and/or engaging the services of HoneyDo of Missouri, LLC, you (the "Client") agree to be bound by these terms.

1. The Agreement and Parties

1.1. Agreement: These Terms and Conditions (the "Agreement"), along with the specific written estimate (quote) or work order, constitute the entire understanding between the Client and HoneyDo of Missouri, LLC. This Agreement governs the provision of handyman services by HoneyDo of Missouri, LLC.

1.2. Parties: This Agreement is made between the Service Provider, HoneyDo of Missouri, LLC (referred to as "HoneyDo," "we," "us," or "our"), and the Client (referred to as "Client" or "you").

2. Nature of Estimate and Scope of Work

2.1. Estimate Only: This document is an Estimate of potential costs and time, not a fixed-price Quote or a legally binding contract for the final price. The estimate is based on a visual inspection and/or the information and specifications provided by the Client.

2.2. Estimate Validity: The Estimate, including the estimated pricing, is valid for a period of thirty (30) calendar days from the date issued. After this period, HoneyDo of Missouri, LLC reserves the right to revise the pricing, labor, and/or material costs.

2.3. Defined Services: HoneyDo of Missouri, LLC will perform only the services and utilize only the materials explicitly described and listed in the written estimate, proposal, work order, or invoice. The scope of work is limited strictly to the tasks outlined in those documents.

2.4. Exclusions: Unless specifically listed in the Estimate, the following are expressly excluded from the services and pricing:

• The cost and responsibility for obtaining any necessary permits, inspections, or HOA approvals. The Client is solely responsible for fines incurred due to lack of required permissions.
• The removal of hazardous materials (e.g., asbestos, lead paint).
• Any work required to correct latent or pre-existing conditions not explicitly included in the work description.
• Repair of any item or system found to be defective or damaged prior to the start of the job.
• Services requiring a licensed professional in specific trades (e.g., extensive electrical wiring, major plumbing, HVAC installation), unless HoneyDo can legally perform such work under applicable Missouri law and holds the necessary certifications.
• Disposal of significant debris not generated by the specific work performed by HoneyDo.

3. Pricing and Change Orders

3.1. Pricing Subject to Change: The final price may vary from the estimated amount. Potential price changes will be communicated to the Client for approval before proceeding. Factors leading to changes include:

• Unforeseen Conditions: Discovery of hidden damage, unforeseen structural issues, or conditions not visible at the time of the initial assessment (e.g., rot, mold, electrical issues behind walls).
• Material Price Fluctuations: Unexpected increases in the cost of materials (e.g., sealant, lumber, or hardware) between the date of the Estimate and the date of purchase.
• Changes in Scope of Work (Change Orders):Any changes, additions, or modifications to the tasks or materials requested by the Client.

3.2. Minimum/Hourly Rates:

• Trip/Minimum Charge: A minimum of $50.00 to a maximum of $175.00 is charged for service calls in Lincoln, St. Charles, and Warren Counties, unless otherwise stated.
• Hourly Rates: Hourly rates may vary due to the type of work being performed. A minimum of $80.00 to a maximum of $175.00 per hour per technician will be billed in 15-minute increments after the first hour. 

3.3. Change Orders: Any request by the Client to change the Scope of Work (additions, deletions, or modifications) must be submitted in writing and verbally approved by a HoneyDo representative.

• Changes will result in a revised Estimate or a separate Change Order, outlining the new price and/or schedule adjustment.
• Work on the Change Order will not commence until the Change Order is formally accepted (in writing) by the Client.

4. Client Responsibilities

The Client agrees to the following responsibilities:

4.1. Site Access and Clearance: The Client must provide clear and safe access to the work area and ensure that any fragile, valuable, or personal property is removed from the vicinity before work begins. HoneyDo of Missouri, LLC is not responsible for moving client-owned items unless explicitly included in the Scope of Work, nor for damage to items left in the work area.

4.2. Utilities: The Client is responsible for ensuring the availability of necessary utilities, including water and electricity, at the job site.

4.3. Concealed Obstructions: The Client warrants that the work area is clear of concealed pipelines, electrical lines, cables, or other obstructions not disclosed to HoneyDo.

• The Client must call Missouri 811 or 1-800-DIG-RITE (344-7483) and schedule to have utilities marked before work is to begin. Work cannot proceed without this.
• HoneyDo of Missouri, LLC is not responsible for damage to undisclosed or unmarked obstructions.

5. Scheduling, Access, and Cancellations

5.1. Scheduling: We will agree on a mutually convenient time and date for the Services. The Client is responsible for ensuring we have access to the premises at the agreed-upon time. Delays caused by lack of access may result in additional charges.

5.2. Appointment Window: Appointment times are often provided as estimated windows (e.g., 9:00 AM - 11:00 AM) rather than exact times. We will endeavor to communicate any significant delays as soon as possible.

5.3. Cancellations & Rescheduling: A minimum of 24 hours' notice is required to cancel or reschedule a confirmed appointment. Cancellations made with less than 24 hours' notice may incur a cancellation fee of $50.00 to cover lost time and scheduling costs.

6. Payment Terms and Liens

6.1. Deposit: A deposit may be required to formally schedule the work and purchase materials. For jobs over $250, 50% of the estimated total is due upon scheduling, unless otherwise specified in the estimate.

6.2. Invoicing and Final Payment: Unless otherwise agreed in writing, final payment is due in full immediately upon completion of the Services and receipt of the invoice.

6.3. Late Fees: Any invoice not paid within 15 days will be considered past due. A late payment charge of 5% per month, or the maximum amount allowed by Missouri law, will be applied to the outstanding balance. HoneyDo reserves the right to cease all work until payment is received for outstanding invoices.

6.4. Failure to Pay and Collection:

• If the Client refuses or fails to pay for fully performed and accepted Services (or for which the Client has not provided written notice of dispute within 48 hours of completion), the entire outstanding balance shall immediately become due.
• HoneyDo reserves the right to place a mechanic’s lien or materialman’s lien on the property to the fullest extent permitted by Missouri law.
• The Client shall be responsible for all collection costs, reasonable attorney’s fees, court costs, and any other expenses incurred in recovering the debt.

7. Warranty and Limitation of Liability

7.1. Labor Warranty: HoneyDo of Missouri, LLC guarantees our labor for a period of one (1) year from the date of completion. If a defect in workmanship occurs during this period, we will return to correct the issue at no additional charge.

7.2. Material Warranty: Any specific warranties on materials will be limited to the manufacturer's warranty. We do not warranty materials beyond the manufacturer's terms.

7.3. Limitations: This warranty does not cover issues arising from normal wear and tear, abuse, accidental damage by the Client, failure to perform proper maintenance, or modifications made by parties other than HoneyDo. This express warranty is the sole warranty of HoneyDo of Missouri, LLC.

7.4. Limitation of Liability: In the event of a dispute, the liability of HoneyDo of Missouri, LLC for any and all claims related to the performance or non-performance of the services shall not exceed the total price paid by the Client for the services provided under this Agreement.

8. General Provisions

8.1. Insurance: HoneyDo of Missouri, LLC carries general liability insurance to protect against damage to your property or injury to persons while we are working on site. A certificate of insurance can be provided upon request.

8.2. Safety Compliance: HoneyDo adheres to all applicable safety standards. We reserve the right to stop work immediately if the working environment is deemed unsafe until the hazard is rectified by the Client.

8.3. Governing Law and Dispute Resolution: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri.

• Disputes shall first be attempted to be resolved through good-faith negotiation.
• If negotiation fails, disputes may be submitted to mediation in St. Charles County, Missouri.
• If legal action is necessary, it must be filed in the appropriate court within St. Charles County, Missouri.

8.4. Force Majeure: Neither Party shall be held liable for delays or failures in performance caused by circumstances beyond their reasonable control, including but not limited to acts of God, severe weather, material shortages, or government orders.

8.5. Termination: Either Party may terminate this Agreement if the other Party breaches a material term. If the Client terminates the agreement without cause after work has begun, the Client is responsible for payment for all labor performed and materials purchased up to the date of termination.

8.6. Electronic Signatures: Electronic signatures shall be considered valid and binding as original handwritten signatures.

Client Acceptance

By submitting a deposit, scheduling a service appointment, or accepting a written estimate from HoneyDo of Missouri, LLC, the Client acknowledges that they have read and understood these Terms and Conditions, and agree to proceed with the services outlined, subject to these terms.