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HoneyDo of Missouri, LLC
Effective Date: November 5, 2025
HoneyDo of Missouri, LLC (“we,” “us,” “our,” or “HoneyDo”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website (if any), phone calls, emails, text messages, in-person visits, or any other means.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Contact Information: Name, address, phone number, email address.
- Service Information: Details about your home or project (e.g., property address, photos of repair areas, descriptions of needed work).
- Payment Information: Credit/debit card numbers, billing address, or banking details (processed through secure third-party payment processors; we do not store full card numbers).
- Communications: Records of emails, texts, voicemails, or in-person conversations.
b. Automatically Collected Information
- Device & Usage Data (if you visit a website or use an app): IP address, browser type, operating system, referral pages, and pages viewed.
- Cookies & Tracking Technologies: We may use cookies or similar technologies to improve user experience (e.g., remembering preferences). You can disable cookies in your browser settings.
c. Information from Third Parties
- Referrals from partners, review sites, or public records (e.g., property ownership verification).
2. How We Use Your Information
We use your information to:
- Schedule and provide handyman services.
- Communicate about appointments, quotes, invoices, and follow-ups.
- Process payments and issue receipts.
- Improve our services and customer experience.
- Send promotional offers or newsletters (only with your consent; you may opt out at any time).
- Comply with legal obligations (e.g., tax reporting, lien filings).
- Prevent fraud or resolve disputes.
3. How We Share Your Information
We do not sell your personal information. We may share it only in these limited cases:
- Service Providers: Payment processors, scheduling software, accountants, IT support (under strict confidentiality).
- Subcontractors: Licensed tradespeople we hire for specialized work (only job-relevant info).
- Legal Authorities: When required by law, subpoena, or to protect rights/safety.
- Business Transfers: In case of merger, sale, or bankruptcy (your info may be transferred as an asset).
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
- Encryption for payment data.
- Secure storage of physical records.
- Limited employee access (need-to-know basis).
- Regular security training for staff.
However, no method is 100% secure. We cannot guarantee absolute security.
5. Your Choices & Rights
- Access/Correction: Request a copy or correction of your data (contact us below).
- Deletion: Request deletion of your data (subject to legal retention requirements, e.g., 7 years for tax records).
- Opt-Out: Unsubscribe from marketing emails/texts via “unsubscribe” links or by replying “STOP.”
- Do Not Track: We do not currently respond to browser DNT signals.
6. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect data from children.
7. Third-Party Links
Our website (if applicable) may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Policy. Changes will be posted here with a new “Effective Date.” Continued use of our services after changes constitutes acceptance.
9. Contact Us
For questions, access requests, or complaints:
HoneyDo of Missouri, LLC
214 Victoria Park Avenue
Phone: 636-667-6047
Email: busybee@honeydo-mo.com
Missouri-Specific Note: Under the Missouri Merchandising Practices Act and common law, we are committed to fair and transparent data practices. You may have additional rights under Missouri consumer protection laws.