General - Terms and Conditions

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HoneyDo of Missouri, LLC

General Terms and Conditions of Service

Effective Date: November 11, 2025

1. Parties

These Terms and Conditions (“Agreement”) govern all services provided by HoneyDo of Missouri, LLC (“Company,” “we,” “us,” or “our”), a Missouri limited liability company, to the customer (“Client,” “you,” or “your”).

2. Scope of Services

General Handyman Services: We provide minor repair, maintenance, assembly, installation, and improvement services for residential and light commercial properties, including but not limited to plumbing, electrical (minor), carpentry, painting, drywall, furniture assembly, and mounting.

Exclusions: We do not perform structural engineering, major electrical/plumbing (requiring permits), roofing, HVAC installation/repair, or any work requiring a specialized license unless explicitly stated in writing.

Project-Specific Details: All work is defined in a written Work Order, Estimate, or Invoice signed or electronically accepted by the Client.

3. Estimates & Pricing

Estimates: Written estimates are valid for 30 days unless otherwise stated. They are not guarantees of final cost.

Hourly Rates: $[XX.00] (varies based on service provided) per hour per technician (billed in 15-minute increments after the first hour).

Materials: At cost + tax, as specified in the Work Order (e.g. Estimate, Invoice, etc.).

Change Orders: Any modification to scope requires a signed Change Order with adjusted pricing.

Trip/Minimum Charge: $80.00 minimum for service calls within Lincoln, St. Charles, and Warren Counties. Any bookings outside of those services areas will be charged $1 per mile from Wentzville, MO I addition to the minimum charge.

4. Scheduling & Access

Appointment Windows: We provide 2-hour arrival windows. Delays due to weather, traffic, or prior jobs may occur. No refunds for delays under 2 hours.

Property Access: Client must provide safe, unobstructed access to work areas, including utilities (water, electricity). Client is responsible for moving fragile items, pets, and children from work zones.

Keys/Codes: If we retain keys or alarm codes, they are stored securely and returned upon request.

5. Payment Terms

Deposit: 50% of estimated total due upon scheduling for jobs over $250.00.

Payment Due: Balance due upon completion unless a payment plan is pre-approved.

Accepted Payments: Cash, check, credit/debit card, ACH, Venmo/Zelle (fees may apply).

Late Fees: 5% per month on unpaid balances after 15 days.

NSF Checks: $35 fee for returned checks.

6. Cancellations & Rescheduling

Client Cancellation:

48 hours notice: No charge

<48 hours: 50% of minimum charge

<24 hours or no-show: Full minimum charge

Company Cancellation: We reserve the right to cancel or reschedule due to weather, illness, or supply issues with no penalty.

7. Warranty & Limitations

Workmanship Warranty: 30 days from completion on labor only (unless otherwise stated). Covers defects in installation/repair due to our error.

No Warranty on:

Pre-existing conditions

Client-supplied materials

Normal wear and tear

Misuse or modifications post-service

Manufacturer Warranties: Passed through where applicable (e.g., faucets, fixtures).

Missouri Law: Per RSMo § 407.020, we do not offer implied warranties beyond this Agreement.

8. Client Responsibilities

Permits: Client is responsible for obtaining and paying for any required permits unless agreed otherwise in writing.

HOA/Condo Rules: Client must secure approval from HOA, landlord, or condo board.

Disposal: We haul small debris. Large items (e.g., old appliances) may incur dump fees.

9. Liability & Insurance

Insurance: We carry General Liability ($1,000,000) and Workers’ Compensation (where required).

Property Damage: We are liable only for damage caused by our negligence. Maximum liability = total job cost.

Consequential Damages: We are not liable for indirect, incidental, or consequential damages (e.g., water damage from pre-existing leaks).

Client Insurance: Client should notify their homeowner’s/renter’s insurance of work being performed.

10. Safety & Compliance

We comply with OSHA and Missouri One Call (811) for digging.

Lead-Safe Practices: For pre-1978 homes, we follow EPA RRP rules if disturbing >6 sq ft of paint.

11. Dispute Resolution

Governing Law: Missouri law applies. Venue: Lincoln, St. Charles, and Warren Counties in Missouri.

Mediation: Disputes over $500 must first attempt mediation before litigation.

Small Claims: Disputes under $5,000 may be filed in Missouri small claims court.

12. Force Majeure

We are not liable for delays due to acts of God, supply chain issues, pandemics, or government restrictions.

13. Termination

Either party may terminate with written notice. Client pays for all work completed + materials ordered.

14. Entire Agreement

This Agreement, along with any signed Work Order or Estimate, constitutes the full agreement. No verbal promises are binding.

15. Severability

If any provision is unenforceable, the remainder remains in effect.

16. Amendments

Changes must be in writing and signed by both parties.

17. Electronic Signatures

This Agreement may be signed electronically (e.g., via Jobber, DocuSign, email approval, or text confirmation) and is legally binding.